Speakers include

Edith Magyarics,
Chief Operating Officer,
ING Investment Management Luxembourg S.A.

Paul Sutton,
Director,
Knadel

Andrea Eisenburger,
Head of Client Reporting & Output Management,
Julius Bär
Build your own event programme and either mix-and-match from the 60 sessions on offer, or stick to a stream and fully immerse yourself in one strategic area.
Conference Agenda – afternoon stream only
7th March 2012, Lancaster London Hotel, London
14.00 Chair’s welcome address and current trends in outsourcing
Craig Van Ness, Managing Partner, Parere LLP
14.30 Panel discussion: Outsourcing the business – considerations, opportunities and challenges
- Full blown and component outsourcing options: the pros and cons under the spotlight
- What’s holding firms back?
- The business drivers for outsourcing
- Does it matter what business model you have? Can all adapt?
- Tips and tricks for a smooth process
Chris Beesley, Head of Performance Measurement, State Street
Andrea Eisenburger, Head of Client Reporting & Output Management, Julius Bär
Julian Baines, Head of Operating Model Design, Royal London Asset Management
Paul Sutton, Director, Knadel
Jonathan Clark, Group CEO, Citisoft
Edith Magyarics, Chief Operating Officer, ING Investment Management Luxembourg S.A.
15.15 Afternoon refreshments
15.45 Outsource the heavy lifting
Managed service options for the aquisition, enrichment, transformation, delivery and reconciliation of financial data
- Can you eliminate the time and cost of proprietary counterparty links
- What are the pro’s and cons of outsourcing the management of format and connectivity changes
- Can you significantly reduce manual process and increase STP rates
Case study: how a global asset manager is winning the data battle
Joe Souza, Vice President, SS&C Technologies
16.15 Case study: Business process outsourcing – an IT view
- Benefits and challenges of BPO for IT
- Out-sourcing as the enabler for IT Change
- Case Study: outsourcing of Kames Capital fund administration
Geoff Garner, Head of IT, Kames Capital
16.45 Managing the relationship with your service provider
- Vendor selection: tips, tricks, and challenges
- How do vendors differentiate themselves strategically, and who moves into higher value activities?
- Structuring the vendor relationship for working on a day-to-day basis
- Know Your Strategy and Know Your Partner – how to ensure you get everything you need from your vendor
Colin Shapiro, Head of Product Development, Knadel
17.15 Closing remarks and key takeaways from the chair
Craig Van Ness, Managing Consultant, Parere LLP
17.25 Drinks reception
Who attends?
Directors, VPs, Heads and Managers of Operations; IT; IT Change; IT Business Strategy; Technology; Change Management; Performance Measurement; Client Reporting; Data Management












































